Support

Get the help you need with our comprehensive support resources and dedicated customer assistance.
Our team will be taking a short break over Easter and will be closed Good Friday, the weekend, and Easter Monday. Support is still available via chat if you need us. All customer enquiries will be responded to upon our return. We hope you have a safe and enjoyable long weekend.

FAQs

Got a question? We've got answers.

Activation

Activation
My Account
Recharging, Payments, and Billing
Managing My Service
SIMs and eSIMs
Plan Inclusions and Options
Network Support
Cyber Security and Safety
Assistance
Other
EZEE Mobile Referral Program

Contact Us

Our Australian based customer service team is available from 9am – 5pm, Monday to Friday (excluding public holidays).

Email

We'll get back to you as fast as we can.
support@ezeemobile.com.au

Call

Speak to our awesome customer service team.
1300 393 366